Support is crucial for getting the most out of your software and website. We know what the pressures are like when trying to run an athletics club; especially on competition day when you're trying to get event sheets printed and results in when parents are on your back about registering and the software is not working. We have tried to avoid that last bit and have developed Club Manager and the Club Websites products so they are:
In this way we hope you don't have to rely on support, but if you need, we are here to help. You can use the help request message utility in Club Manager, you can send us an email or get on the phone.
Support is included in the Club Manager pricing and Club Website annual hosting.
Club Manager is sold on a per athlete basis so all clubs can afford it.
Club Manager is priced on a 'per athlete' basis for initial licensing and setup. Club Websites are setup for a reasonable cost. You get a website that works for you. A nominal annual maintenance fee is charged for continued support and upgrades. Learn More
Recognising that clubs are run by volunteers who have a wide range of skills and levels of commitment and generally being time-poor; Club Manager has been developed with great care that it be error free and intuitive. With this in mind it is reasonable to expect that you will not have too much trouble with Club Manager. However, if things do go wrong then support is available via Online Support Form, Email, and Phone. Learn More